The CompTIA A+ Certification Package maps to the 2007 exam objectives for allfour CompTIA A+ exams. These include
CompTIA A+ Essentials exam: required baseline of knowledge for all A+ candidates
CompTIA A+ IT Technician exam 220-602: focused on providing good face-to-face technical support
CompTIA A+ Remote Support Technician exam 220-603: covers the skills essential for solving problems remotely including help desk job roles
CompTIA A+ Depot Technician exam 220-604: this is the specialty for people who love working on hardware
This series covers a lot of ground -- here are highlights of what you'll find in each of the 35 videos:
Video 1 - Welcome to you're CompTIA A+
training! Understand which exams are involved with getting the
certification, how today's exam objectives are different than previous
ones, and what you can expect to do on the job once you have the
CompTIA A+ certification.
Video 2 - Learn motherboards from A to Z
-- including motherboard form factors, riser cards, chipsets, and
motherboard troubleshooting. Plus understand standard and optional
motherboard components and how to configure jumpers.
Video 3 - Understand the boot process and BIOS. Identify the names, purpose, and characteristics of BIOS, CMOS, and firmware.
Video 4 - Learn all about buses, bus architecture, and bus slots including PCI, PCI-X, AGP, PCIe, AMR, and CNR.
Video 5 - Don't fry the electronics! Learn
which tools and cleaning materials protect your hardware by minimizing
the chance of electrostatic discharge.
Videos 6 & 7 - Select and install the
right motherboard, plus add, remove, and configure components including
storage devices, power supplies, processors / CPUs, memory, display
devices, adapter cards, and cooling systems.
Video 8 - Understand ports and connectors,
including PS/2, serial, parallel, USB, firewire, infrared, Bluetooth,
and a variety of other connectors -- including knowing which type of
device each port and connector supports.
Video 9 - What are hyperthreading, dual
core, throttling, micro code (MMX), overclocking, cache, and VRM when
it comes to processors / CPUs? Understand these, plus differences in
CPU chips (AMD vs. Intel, etc.) and what the difference is between 32
bit and 64 bit processors.
Video 10 - Learn about the different types
of memory, what form factors they come in, important terms and concepts
related to memory, and important considerations when you upgrade memory
in a system.
Videos 11 & 12 - Learn about hard
drives and other storage devices -- EIDE and ATAPI, NTFS and FAT file
systems, disk tools, storage-related commands, file and folder
security, partitions, and the various types of storage. Plus understand
the difference between laptop and desktop drives, what master and slave
configuration is, the different parts that make up a hard drive, plus
learn the ins and outs of two important storage performance
technologies: RAID and SCSI.
Videos 13 - 16 - What does a computer tech
need to know about printers? Everything! These 4 videos cover the ins
and outs of printers and scanners. Identify different technologies,
components, interfaces, and more. Plus install, configure, optimize,
upgrade, and troubleshoot printers and scanners, either on local or
network ports.
Video 17 - Understand monitors and display
devices, plus a grab bag of other peripherals including digital
cameras, barcode readers, biometric devices, and smart cards.
Video 18 - Power up! This video is all
about electricity -- including basic principles of electricity as they
apply to computers, plus critical information about power supplies,
surge suppressors, and the differences between laptop and desktop power.
Videos 19 - 23 - Welcome to the wide world
of networking. These five videos give a comprehensive introduction to
networking topics. Some highlights include networking models and
technologies, cabling and other types of network connections, wireless
networking, understanding networking terminology, and finally
installing, configuring, optimizing, maintaining, and troubleshooting
basic networks.
Video 24 - Laptops are covered throughout
this series, but this entire video is dedicated to how working on
laptops is different than working on desktops. This includes special
focus on peripherals and hardware, video hookups, input devices, and
preventative maintenance.
Video 25 - Don't trip over that power
cord! Identify hazards to a computer's safety including environmental
hazards, plus perform preventative maintenance and understand proper
disposal procedures for the parts of computers that contain toxic
substances.
Video 26 - "Umm... my computer won't turn
on... what should I do?" Understand the theory behind troubleshooting,
plus learn how to gather information, what procedures and techniques to
use to troubleshoot effectively, and which devices help with your
troubleshooting efforts.
Video 27 - The hardware makes a computer
perform but the operating system defines the user experience.
Understand operating systems, including the differences between
Macintosh, Linux, and Windows operating systems, what upgrade paths are
available through different Microsoft Windows releases, and what
minimum system requirements are for each.
Video 28 - From a technician's perspective
-- learn how to upgrade, install, configure and optimize Windows
operating systems. Understand the options available, how to verify
hardware compatibility, what boot media is good for, and how to do an
unattended install from the network.
Video 29 - Windows has three primary
components -- the interface, boot files, and registry. Understand the
importance of each and how you'll interact with each as a computer
technician.
Video 30 - Understand the different
Windows startup modes plus how to recover a failed or failing operating
system. This also includes knowing how to use system management tools
to protect against disaster.
Video 31 - Optimize system performance.
Understand task manager, the role of virtual memory and temp files,
services that may effect performance, and considerations for allowing
applications to launch when computers are booted.
Video 32 - Troubleshoot the operating
system. Identify common problems plus boot and startup problems. Learn
troubleshooting techniques and which informational tools will be
helpful. Know how to use remote desktop and remote assistance, plus how
to find troubleshooting resources that help you get to the bottom of
the issue.
Video 33 & 34 - Security, security,
security! These two videos teach you about security for today's
computer needs. This includes how to authenticate users, securing data
on your computers, controlling access to computers, securing wired and
wireless networks, and understanding the importance of company policies
for computer and network security.
Video 35 - Being a computer technician
involves more than just knowing the technology. Communication and
professionalism are important too. This video gives you a basic
understanding of how employers and customers expect computer techs to
interact and communicate.